Hearing Aid Services
From evaluation to ongoing care
At Alto Hearing, we offer comprehensive hearing aid services to ensure our patients receive the best possible care and support throughout their hearing health journey. From initial evaluations to fittings, programming, and ongoing maintenance, our team of experts is dedicated to helping you achieve optimal hearing with your devices.
Evaluation for Hearing Aids
The first step in your hearing aid journey is a thorough evaluation. This process helps us determine if hearing aids are the right solution for you and, if so, which hearing aid style would best suit your needs.
- Comprehensive hearing test: assessment across frequencies and sound levels to identify hearing loss type and degree
- Case history: discussion of how hearing loss affects daily life, general health, lifestyle, and specific challenges
- Impact assessment: evaluation of hearing loss effects on relationships, work, and quality of life
Based on these findings, our hearing care professionals will recommend the most appropriate hearing aid options for you. We will consider factors such as your degree of hearing loss, lifestyle needs, personal preferences, and budget to ensure you get the best possible solution.
Your Fitting
Hearing Aid Fitting and Programming
Once you have selected your hearing aids, the next step is the fitting and programming process. At Alto Hearing, we use state-of-the-art technology to ensure your devices are precisely tailored to your unique hearing profile and lifestyle needs.
Initial Programming
Our specialists will program your hearing aids based on your personalized prescription, fine-tuning them to address your specific hearing loss and listening preferences.
Live Speech Mapping
We utilize this advanced fitting method to optimize your hearing aid settings using real speech as a stimulus, providing increased accuracy, visual feedback, and a personalized experience.
Real Ear Measurement (REM)
This technique allows us to measure the actual sound levels in your ear canal, enabling more precise adjustments to your hearing aids.
Hands-On Instruction
We will guide you through every aspect of your new hearing aids, including proper insertion and removal, battery changing or charging procedures, and cleaning and maintenance best practices.
Adjustment Period Support
It is normal to experience a range of sensations when first using hearing aids. Our team will work closely with you during this adjustment period, making any necessary tweaks to ensure your comfort.
Follow-Up Care
We schedule regular check-ups to monitor your progress and make any needed adjustments. Our team is always available to address your concerns and answer questions.
Hearing Aid Repair and Maintenance
Even with proper care, hearing aids may experience wear and tear over time. At Alto Hearing, we offer comprehensive repair and maintenance services to keep your devices functioning optimally.
Common Issues We Address:
- No sound or low volume
- Intermittent or distorted sound
- Physical damage to the device
- Battery door problems
- Moisture damage
In-Office Repairs
Many minor issues can be resolved quickly in our office. Our trained professionals can diagnose and fix a range of problems, often while you wait.
Manufacturer Repairs
For more complex issues, we serve as a liaison between you and the manufacturer, ensuring your devices are repaired efficiently.
Preventive Maintenance
We will teach you how to properly care for your hearing aids to prevent common issues, including daily cleaning, proper storage, and regular check-ups.
Warranty Service
If your hearing aids are still under warranty, we will handle all warranty-related repairs and replacements.
Fully Inclusive, Professional Hearing Aid Services
At Alto Hearing, we are committed to providing comprehensive care throughout your hearing aid journey. From the initial evaluation to ongoing maintenance and repairs, our team is here to ensure you get the most out of your hearing aids. Whether you are new to hearing aids or looking to upgrade your current devices, we are here to help you achieve the best possible hearing outcomes.